In the event that you are not satisfied with your purchase, you may return or exchange it within 10 days of receiving the item. If you do not wish to exchange your purchase, we offer a full credit on account. If you would like a refund on your purchase, Radioworld reserves the right to charge a 20% restocking fee to cover costs.

If an item is found to be defective within the 10 day period, a replacement will be sent out at no charge upon receipt of the original item at our premises.

Radioworld has the right to refuse any return or exchange if the product or packaging is in an unacceptable condition.

What you require to return/exchange your item:
Original receipt (or invoice)
Original method of payment
All original packaging (this includes all documentation, warranty card, manuals, boxes, and packing material) and must be in “As New” condition.
Note: Do not send warranty cards in until after 10 days, until you are certain you will be keeping the product.

Non-Refundable & Non-Exchangeable Items:
Shipping fees
Special order items
Antennas
Books & Software
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