> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.radioworld.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Open Box Items

The label **"Open Box Available"** indicates we also have an open box version of the same item available for purchase.

| The label does not mean the item shown is an open box product. It simply indicates that an additional open box unit exists in our inventory.
## What Is an Open Box Item?
Open box items are products that have been previously opened but are still in excellent condition. These items are typically close to new, may have been briefly tested or inspected, and show little to no signs of use.
All open box items come with a **full warranty**, just like brand new products.
## How to Purchase an Open Box Item
If you would like to purchase the open box version of a product:
1. **Add the item to your cart** as normal.
2. **Add a comment** to your order stating that you would like the open box item.
3. Our team will review your request and **adjust the pricing** before processing your order.
## How Much Can You Save?
Customers who choose the open box option will receive a **5% discount** off the listed price.